Shipping
U.S. Shipping
Complimentary standard shipping on all U.S. orders.
Express shipping (2–3 business days): $14
International Shipping
Canada: $15 CAD flat rate
International: $20 flat rate
Duties and taxes may apply depending on destination country.
Fulfillment
Orders are typically processed within 1–3 business days. Tracking information is sent once your order ships.
Returns & Exchanges
We want you to feel confident ordering from Lorette.
Complimentary returns or exchanges are available on your first order for items that are unworn, unused, and returned with original tags attached.
To initiate a return or exchange, please email hello@lorettelingerie.com with your order number within 15 days of delivery.
Sale and discounted items are final sale, excluding first-order welcome offers.
International Orders
Customers are responsible for any duties, taxes, or import fees required by their destination country.
For international exchanges, return shipping costs are the responsibility of the customer. We recommend using a trackable, insured shipping method.
Questions?
Our team is happy to assist with sizing, shipping, or returns.
